Payment Portal

You can manage your account and payments using our secure payment portal.

New Users: How to Enroll

  1. Click the “Pay Online" button below to visit Soft-Pak VVS account management portal.
  2. Choose "Register Now" and create an account with your email and a memorable password.
  3. Enter your customer number (e.g., VV-1234567-8) and access code (e.g., 1234067) from the front of your bill.
  4. For assistance, Click Here for a quick guide or view the videos below:

Once logged in, click on “Pay All Invoices” for one-time transactions or “Autopay Enrollment” for recurring, automatic payments.

Manage Pay Accounts

Set up automatic payments with either a credit card or bank account. Payments are deducted on the invoice date.

  • Choose your payment method and select “Add Account”
  • Enable AutoPay for the chosen method and click “Confirm Changes”.

Past Due Accounts,

If your account is overdue or service has been paused due to non-payment, please contact us at  to restart or reschedule your service. Your waste collection will resume on your next scheduled pick-up day after the service is restarted.

We accept

  • Checking and Savings accounts
  • Visa, MasterCard, American Express, Discover